CRM best practices are not always best practices for Latin American companies
We need collection processes and functionality as part of any CRM #crmlatam
How Iowa State University remembers me? A good example of managing the customer lifecycle
Managing International CRM Projects
The State Of CRM in Latin America: Jesus Hoyos Speaks - Latin American Thought Leader
How to reach Latin American Customers using CRM
Defining Social CRM... our thoughts!
CRM in Latin America - CRM Evolution Conference
Podcast with Chris Brogan at IAB Conecta Mexico
Podcast: Salesforce Day in Mexico with Lindsey Armstrong
Interview with CRM Expert Jesus Hoyos Lexnet
