For further insights into and advice on crisis and reputation management, follow Jonathan on Twitter @jhemusinsignia, subscribe to Insignia Communication's YouTube channel or view our website.

About Jonathan Hemus:

Jonathan is an experienced communication counsellor with over 25 years' experience providing reputation management advice and training to world leading organisations and brands. He is known for his specialist expertise in crisis communication and is a highly regarded trainer and coach.

At Insignia he has developed plans and delivered training to prevent and prepare for crisis, and advised organisations in the midst of major incidents and issues. He has advised organisations including Diageo, Disney, the International Cricket Council, Lafarge, Novartis, Procter and Gamble, PwC across Africa, Asia, Europe, the Middle East and North America.

Jonathan is a regular media commentator on reputation management matters having featured on Sky News, BBC TV and radio, Al Jazeera, CNN, The Times of London and a wide range of international, regional and sector-specific media. He has also spoken on reputation management, crisis communication, PR and reputational risk management at national and international conferences and events.