I'll be in New York this week, speaking at "There's a New Conversation". It's shaping up to be a great deal of fun, and if you're in NYC, stop by! It's inexpensive and content filled - what could be better?
1:00 - Revisiting The Cluetrain Manifesto, Ten Years Later
- Doc Searls, co-author of "The Cluetrain Manifesto" and fellow at Harvard's Berkman Institute2:00 - How LEGO got on the Cluetrain
- Jake McKee, Principal at Ant's Eye View, and past Global Community Relations Specialist for the LEGO Company3:00 - Here's a Clue - People Powered Customer Service
- Thor Muller, CEO of Get Satisfaction4:00 - A groundswell is sweeping through your customers. Are you ready?
- Josh Bernoff, VP, Principal Analyst, Forrester Research5:00 - Conference Wrap-up
- Peter Hirshberg and Doc Searls
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