Not feeling the love from your customers or followers on social media? These three common mistakes may have placed you on the naughty list.

#1 Not Responding

You ignore your audience's questions and don't address their complaints. You never thank them for their compliments. Not responding to customers is a response-it says you don't care about them.

#2 Not Sharing

When was the last time you retweeted a customer's tweet or regrammed a follower's photo? They're sharing your content. You should share theirs too. It'll make them feel appreciated.

#3 Not Rewarding

You're completely focused on selling, rather than rewarding. Run a contest that excite your followers. You'll get more awareness and engagement. They'll get a prize. It's win-win for everyone.

With a little effort you can get your brand back on the nice list!