I responded to a question on the WikiMatrix forums asking about major trends in wiki software for business use, and am cross-posting the answer here: The major trends I see with regard to wiki use in organizations, are:
Integration - making sure a wiki integrates well with other business tools, like SharePoint, content and document management systems, Microsoft Office, etc. This is important because as usage of wikis in organizations grows, they need to present a familiar interface to people who aren't early adopters or the highly tech-savvy.
Structured Data - This includes everything from spreadsheets becoming equal to text pages in wikis to support for handling and exporting data in formats like XML and DITA. Two of the most common tools used in offices today are Microsoft Word and Excel, and for wikis to get the attention of Office users, they need to provide equivalent functionality so that people will take advantage of them and get the added benefits of the centralized knowledge storage and access, easy editing, content and conversation on the same page, etc.
Here are two more articles that discuss this in more detail:
- Sure, Wikis Are Cool... But Can They Help My Business?
- 5 Differences between Wikipedia & Enterprise Wikis
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