Something unusual has happened in the last couple of years, however. There's a growing undercurrent of respect for you, and social media marketing is part of the reason for that.
If you don't know MC Hammer's social media presence, consider this:
- @MCHammer on Twitter is actually him, and he has 37,159 followers right now. That means out of millions of Twitterers, Hammer is ranked 37th in terms of followers. He writes back to people. He follows people who mention him. He's active.
- Hammer uses Twitpic to give people insights into where he is. Shots of him at the Super Bowl and pictures he takes at CES are somewhat interesting.
- He's approachable, appearing on podcasts, like this one done by my friends Kipp Bodnar and Wayne Sutton.
- His blog, at MCHammer.com, is somewhat interesting and pulls in all the Tweets directed to him.
- He runs DanceJam, a social network for music/dance that just broke 100,000 visitors a month in December according to Compete.com.
- He showed he was in on the joke. That he wore those pants, made a pile and spent it all is not news to him. See his 2005 Nationwide ad, his 2005 Lay's potato chips spot, and his 2009 Cash4Gold Super Bowl ad. He gets it, and that makes him likeable. Vanilla Ice got all bitter, so he fell into the surreal.
- He's human. People were surprised when MC Hammer started showing up online, but they gave him a chance and found out he's a real guy trying to make it through the day. It's easy to make fun of a caricature, but hard to pick on a real guy. The lesson for corporations in this should not be lost.
- Turns out, he's a businessman. This is the Suzanne Sommers analogy. She went from blond ditz to respected businesswoman through the lowly ThighMaster. Hammer's doing the same through DanceJam and other ventures. People admire that he went from losing his shirt to building a business.
Marketing has changed. Hammer's got it figured out before most of corporate America. Here are the specific lessons for brand marketers trying to learn social media marketing:
- We want to be able to talk to people at companies and get real answers. We don't want PR-speak..
- It's hard to dislike a group of people. It's easy to dislike a brand.
- You're not who you're advertising says you are. You're who WE say you are.
Interesting how, 17 years later, people are starting to think maybe Hammer really is too legit to quit... (sorry... couldn't resist.)