Social Marketing: Page 404
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Two Problems with the New Facebook Timeline
Facebook Timeline. Developer Preview (Photo credit: swyyft)Let me just say this up front: I love the Facebook Timeline for businesses. Period.I think it's a step in the right direction for businesses, and just because it is different doesn't make it bad. Though that's the impression you'd get fr...
By Ken Mueller • March 22, 2012 -
Why Brand Managers Need to Take an Interest in Pinterest
Two days ago I told you Why Women Are the Most Powerful Brand Ambassadors In the World. Well consider this a follow up... you'll see what I mean.The person who makes the majority of household purchasing decisions has developed an affinity for the latest and greatest social media platform, Pintere...
By Steve Olenski • March 21, 2012 -
SMT Expert
Crowdfunding, Meet Public Trading
The real world has a terrible habit of lagging behind online developments, and small business investment is a perfect example of this. Crowdfunding sites like Kickstarter or Kiva have shown that an entrepreneur can viably rely on donations sent in by complete strangers to help them turn their ide...
By Deborah Sweeney • March 21, 2012 -
The Conference Compression Factor
There's a lot of attention these days focused on improving the conference experience. The widespread availability of all types of information on the internet has eliminated the advantage that conferences once had as the prime sources of specialized content. And the rise of social media has create...
By Terry Coatta • March 20, 2012 -
Blow This Popsicle Stand: Insights from the SXSW Tech Career Expo
This year's SXSW Interactive festival included a first-time-ever job fair, the Tech Career Expo. A perfect fit: recruiters and candidates convening at what has now become the largest non-single-vendor produced technology show. (But also ironic, that this was the first year someone thought t...
By Jake Wengroff • March 16, 2012 -
Are You Ignoring the Social Inspiration People Metrics?
Being a data and ROI junkie I often find myself buried deep in analytics, spreadsheets and conversion funnels. I like to look for the "why" in both data and people. It's easy to get sidetracked by all the geekdom in social. From looks (impressions) to likes, follows, retweets, influence scores, v...
By Pam Moore • March 16, 2012 -
Facebook App Contest Helps Teens Confront Cyberbullying
Cyberbullying is a challenging issue for teens and young adults. According to research by the Pew Internet and American Life Project, a majority of teens say their own reaction has been to ignore mean behavior when they see it on social media. Two-thirds of teens who have witnessed online cruelty...
By Neil Glassman • March 16, 2012 -
Online Community for Associations - Who Cares!
Associations care deeply about member engagement. Particularly with the advent of social media, I don't think it is overstating the case to say that lack of member engagement is the death knoll for an association. But I often meet with associations who have very little interest in developing a ri...
By Terry Coatta • March 15, 2012 -
3 Social Media Mistakes that Make You Look Like a Rookie
Social media is easy to pick up.But tough to master.There's a lot of nuance that separates the professionals from the newbies.Here are 3 big social media mistakes that make you look like a rookie. Image courtesy of birgerking 1. Not Having a Clear GoalThe single biggest mistake most rookies make...
By Brad Smith • March 15, 2012 -
Facebook Is No Longer Just Social Media
Facebook, in my opinion, has evolved away from the social media circle. Facebook has become a personal representation of a user's self. Their thoughts, their stories, their faults, and their successes. Their lovers, their children, their dreams, and their failures. Their taste in food, movies, ...
By Jason Blount • March 15, 2012 -
SXSW: 'I'm Rudolph, I'm a 4G HotSpot...and I'm Homeless'
I returned last night from SXSW after six days to find a lot of news articles about the Bartle Bogle Hegarty's BBH Labs Wifi stunt gone bad. If you haven't caught up to this controversy, BBH Labs hired 14 homeless people in Austin to work as human "Hotspots," carrying around mobile Wifi stations...
By Rohn Jay Miller • March 14, 2012 -
Why Relationships Matter and ROI Doesn't
We live in a society that puts the dollar above the customer. That is, corners are cut and customer service is subservient to getting "paid." Don't get me wrong, I like getting paid as much as the next person but too many times we question the return before we implement any kind of customer servi...
By David Johnson • March 14, 2012 -
Twitter Facts and Stats
The first time a post about Twitter appeared on my blog was March 2009. My, how time and Tweets fly. With 500 million registered users and 33 billion Tweets flying across the Twittersphere every day, Twitter has become a member of our family and a major part of our daily online experience. While ...
By Brad Friedman • March 14, 2012 -
Forget Marketing: Social Media is a Communications Tool
Social Media is a communications TOOL just like a fax machine, a cell phone or email Lately I've been seeing more and more articles discussiing which department controls the message of Social Media: Marketing or PR? I actually was asking that question a year ago in an article entitled "Who leads ...
By Bernard Martin • March 14, 2012 -
Interview with Community Manager: Ben Martin
Ben Martin is Global Community Manager at AVG. Previously, Ben was a Communities Executive for an Online PR and Social agency called Content & Motion. Over the last six years he build his experience in managing online communities for large, multi-national brands across many different sectors...
By Giedrius Ivanauskas • March 14, 2012 -
Why Sentiment Analytics is Crucial to Social Marketing
As the use of social media becomes more of a necessity than a random activity, marketing has seen a big shift in reaching out to potential customers. Today, as brands enter the age of social business, people are learning that they have a voice when it comes to product development through customer...
By Mac Ocampo • March 12, 2012 -
Pin It to Win It: How Non-Profits Can Tell Their Story on Pinterest
I am relatively new to Pinterest - but then again everyone is.Pinterest burst onto the social media scene, and according to social media reports this week, it is already driving more direct traffic than Twitter. By now, no matter the company or organization, marketing strategies are already buzzi...
By Mary Wieder-Bottaro • March 12, 2012 -
Social Media Training Tip #14: A More Productive Social Media Presence
Needless to say, your small business's social media marketing strategy's main goal should be to attract new customers to your business and to retain old ones. This is what this Social Media Training article is all about. But the mistake that some small businesses make is to post nothing but links and deals to their website.
By Steve MacDonald • March 9, 2012 -
How to Use Facebook Timeline for Better Engagement
So it's here. Timeline for Facebook pages has arrived, and it looks fantastic. It might not be for everyone, but for big businesses it is a huge branding opportunity that if taken could really propel a Facebook presence to the next level. The changes are abundant - a whole new layout and numerous...
By Alex Smith • March 8, 2012 -
SMT Expert
Lessons for Social Media Campaigners Learned from the Backlash Against KONY 2012
Been on YouTube or Facebook this week? Then chances are you've heard about KONY 2012 - the nonprofit organization Invisible Children's newest campaign to galvanize support for the capture of Joseph Kony, a war criminal and the leader of the Lord's Resistance Army in Northern Uganda. In terms of v...
By Deborah Sweeney • March 8, 2012 -
Blended Socialization
Murray Goldberg and I were participating in the #assnchat Twitter chat this week, which was all about "reinventing associations." A lot of the conversation was centered around the impact that social media is having and will continue to have on associations. And while social media itself is a some...
By Terry Coatta • March 8, 2012 -
Celebrate International Women's Day
March 8, International Women's Day, marks an occasion to celebrate the accomplishments of women worldwide. I'm honored to be working on some social media capacity projects to assist NGOs that are supporting women's issues - from a learning exchange for Packard Foundation Grantees in Pakistan ...
By Beth Kanter • March 8, 2012 -
Who is Joseph Kony, and Why Will He Prove My Manifesto That Social Media is a Spiritual Awakening?
Today two friends shared a video with me via Facebook. It's important that I mention it was two friends because if I received the video from one friend I may not have watched the video, and I certainly would not be writing this post about the video - but when two people share the same thing, I te...
By Chris Dessi • March 7, 2012 -
Why Your Business Should Be On Pinterest [infographic]
Are you wondering how your business can use Pinterest, the latest social media craze? Pinterest reached 7.2 million visitors in the U.S. in December 2011, according to Compete. Pinterest is easy to use and lets you visually share your message with prospects. Need some convincing? Check this out.T...
By Brad Friedman • March 7, 2012 -
How do you make a community more active?
This is one question I am almost certain to be asked whenever I speak with people regarding community and community management. And when I tell how I do it - people say they knew it but never paid attention to it. The trickiest part with community management is to understand the 'WHY' and the...
By Khalid Raza • March 6, 2012